FAQ
Our murder mysteries can be enjoyed by a solo investigator, a couple, or in small groups.
Our murder mysteries are designed to be solvable by most people in 2-4 hours depending on skill level and focus.
We have found that parents and teachers vary widely in what they find appropriate for children and teens of different ages. The content of the mysteries is oriented toward adults, similar to what you might see a typical episode of Criminal Minds or CSI on television.
Our mysteries are available only by subscription. But we 're confident you'll want to stick around once you try it. About 90% of people who try one of our mysteries stay for more. But if you wish to end your subscription, even after just one mystery, you can cancel at any time just by sending an email to us at team@murdermysterydelivery.com
Some (but not all) of our murder mysteries include links to audio and video clips, websites that blur the lines between fiction and reality, and other multimedia elements to the investigation. The solution to each mystery is provided online (we give a link to the solution in each mystery).
Our design studio and business offices are located in Florida and our production facility is in Ohio. We are based entirely in the USA. The company was founded in 2015. We have a hiring preference for people with disabilities. You may occasionally receive an email from us that has a missing letter or other small error. We thank you in advance for being respectful and courteous.
If your aren't satisfied with your Murder Mystery in a Box membership, we’ll work with you to make it right. We can also assist if you need to skip, pause, or cancel your subscription. Contact our team members at team@murdermysterybymail.com.
Murder Mystery in a Box is a subscription service that automatically renews at the end of each cycle. If you want to change or cancel your subscription, please log into your user account and follow the on-screen instructions. If you have signed up for a multi month plan you will still be charged for the remaining boxes if you cancel before the end of your commitment term.
You will be billed for your first box as soon as you sign up. After that, you will be billed every 30 days.